1.Existing customers may be serviced remotely. We have considerable capability in that area. Please call if you need help.
2.We can handle video calls and normal phone calls. We will do our best to talk anyone through a problem. Often we can solve these on the phone. If we can't, we'll get to you as soon as it is safe.
3.We can have new or replacement equipment shipped directly to you and guide you through the setup if necessary.
Now for our contribution to this crisis - cleaning high touch surfaces of handheld equipment:
With over 30 years of expertise in remote controls, keypads, and touch screen controllers, we know how to keep a user interface hygienic and clean. And now more than ever, good hygiene is very important! Below find some tips on how to best clean URC user interfaces. The CDC recommends frequent cleaning of high touch surfaces.
Stay safe everyone, clean your remotes & touch screens, and wash your hands!