Testimonials

I reached out to a few companies about upgrading my home's networking (new cable runs, wireless access points, and new router+switch). When it was built, the builders initially did run Cat6 ethernet cable throughout the home (poorly done and not really done to standard). When Dan came through to look at the house, he was very quick to identify many of the issues that we were having in our house. He was able to intelligently talk about what we needed to do and was great to work with. He came back quickly with a reasonable estimate, and had no problem with talking me through questions I had about costs for labor and equipment.

Dan and his team at Transcend Home Theater installed a new TV and Dolby Atmos system in my condo. From the beginning, Dan was responsive, patient and knowledgeable. My knowledge of A/V equipment is just enough to be annoying, but he took the time to thoroughly answer all of my questions without any frustration. Dan kept adapting the proposal based on my changing desires and the strict requirements of my home owners association. Installation went well and his lead team member Beth, is an absolute professional and joy to be around. After everything was done, I added my desktop computer to the loop which caused a buzzing in some of the speakers. Dan continued to work with me to eliminate the noise and now everything works great.

We HIGHLY recommend Transcend.

Our TV went out in the morning...within 2 days we had a new 55 inch, top of the line TV (yes, they supply the TV), professionally installed, and completely set up (making sure that all of your other inputs work with the new TV--including the controller. Your old TV is taken away to be disposed of correctly. Dan Liberman owner and his assistant, Eric were kind clean and courteous. Asked all of the right questions so that we were sure to be pleased. Behind the scenes, my husband researched pricing and availability from a big box store. We would have paid hundreds more for the same TV and installation. Also, we would have had to wait 8 days!

In 2019 Transcend Home Theater (THT) upgraded an existing home theatre system for me. From the original proposal to the installation of the hardware to the software installation and user training, the whole process was done professionally with extreme consideration for the needs of the customer. The system was complex and there were several hardware issues which were complicated to diagnose. Dan the project manager replaced the needed components and made sure the system was functioning as it was designed. The end result was as promosed. I was extremely pleased with the whole process and have no hesitation in recommending THT.

Excellent trouble shooting capabilities. Highly trained professionals handling order of magnitude challenges so my Sonos upgrade was a breeze for Eric. Great client service. No pointless upsell for anything. Would wholeheartedly recommend.

These guys are excellent. Professional and polite throughout the process, very happy with the results so far. Fair pricing as well. I will definitely use them for future AV work in my house.

I hired Dan to mount a TV and soundbar above a fireplace and run wiring behind the walls. Dan is highly knowledgeable about A.V. and network technology and was able to answer all of my specific questions. I was very pleased with the quality of the work and communication throughout the process, definitely would recommend.

I had a very pleasant experience - would highly recommend them.

Arrived right on time and accomplished task.

While I didn't end up using Transcend for my project, I felt compelled to leave a positive review because of the consultation and customer service I received from Dan.  When speaking with Dan, we both realized pretty quickly that they weren't the best fit for my project, but that did not prevent him from spending 30 minutes with me on the phone giving me recommendations and sharing his subject matter expertise on AV and home theater setups. 

In 2018 Dan and THT updated our home automation and got everything working as it should. When some of the equipment failed Dan came back and worked the warranty process like he did when we brought him new business. Dan and the THT team have been responsive to our needs during the difficult COVID pandemic and Dan is always available when you have a question or a modification idea. He gives honest advice and ideas and never pressures me to make a decsion. Thanks Dan! Thanks THT Team!

Dan and his team at THT has done two large projects for me since I moved into my home in Potomac two years ago. I am a perfectionist and had high expectations which THT exceeded delivering flawless project executions. The first project was wiring my home network. The home that I moved into had a Verizon router setup which proved to be completely unsatisfactory for reliable internet access and cell phone reception. Dan wired the entire house and installed a new router and access points to bring the house to 2020 technology standards. The changes provided me a rapid and efficient home network system which made working from home possible in a client situation which demanded reliable accessibility and on-demand videoconferencing capabilities. A year and a half later, I hired THT for a larger and more complicated project which transformed a large lower level recreation room into a dream home theater and media room. Dan provided several options for every component of the project to provide me the best value for my dollar. Dan's encyclopedic knowledge of room acoustics and AV technology is very impressive. In addition, he consulted free of charge with other experts in the field to insure optimal room layout and acoustics. He also provided me good advice about other aspects of theater design including seating, soundproofing, and lighting. His installation technicians are courteous, exacting in their work, and well supervised by Dan as well as being careful with masking and other COVID precautions. Overall, a stress free experience with outstanding results - an A+! Very highly recommend!!!